This is just
a small selection of the many letters of thanks we have received.
Dear
Karen,
This thank you note will never really sufficiently express my
gratitude to you and every member of staff for Saturday evening.
It had been a lifelong wish that all our friends and loved ones
would all congregate on just one occasion and our Silver Wedding
Anniversary celebration on Saturday was a perfect excuse. You
literally made our evening such a wonderful time to forever remember.
The
restaurant area was beautifully decorated; Tracy was absolutely
correct when she telephoned Saturday morning to recommend that
the disco and dancing be in the other bar; the waitresses and
bar staff were first-class and your chefs produced the most outstanding
buffet we could have imagined; the breakfast was first-class also
and everyone remarked on their excellent rooms. Finally, I have
to say that Brian is the best ambassador ever and he worked so
very, very hard to ensure the 100% success of the evening. Thanks
to all. Thank goodness we chose your venue.
Margaret
and Ron
To
Brian, Clare and all the staff at the Swingate,
Thank
you for a lovely meal and making Deborah's wedding such a success.
It was all very much appreciated.
Jenny
and Roger
Dear
Manager,
We
felt we had to write to you to commend all your staff for the
excellent service we received on valentines night, it made it
really special for us.
Please
compliment the chef on the standard of the food, we will certainly
be making future visits to your restaurant.
Yours
Faithfully,
Mr
and Mrs Ringrose
Dear
Tracy,
I
would like to thank you and all of the staff involved in making
my mother's 80th birthday celebration such a success. Many of
the guests told me how much they enjoyed the lunch.
In
particular, I thought that all the serving staff were very helpful
and efficient - both in the bar and restaurant. Thanks also for
the extra touches such as balloons, and bringing in the birthday
cakes. It all helped to make it a special day for Mum.
Please
would you thank the chef and all of the kitchen staff - I thought
they coped very well with such a large party, and the food was
served as fast as we could reasonably expect.
One
minor point of criticism - I only realised when I paid the bill
that we were not served the wine that we actually ordered in advance.
I think it must have been the house red and white because it was
actually slightly cheaper than the wine I requested in my letter.
There seems to have been a communications problem!
Quite
a few guests who had travelled from outside Kent thought that
the hotel looked very nice, and some said they would have stayed
overnight if they had realised. Perhaps you will have some extra
custom in the future as a result.
Thanks
again to everyone for their efforts - nothing was too much trouble.
Yours
sincerely,
Pauline
To
the Manager and Staff,
I
would like to congratulate you and your staff on the splendid
service you provided us on valentines evening. The food was wonderful
and the attitude of the staff was second to none. The evening
was completed by the proposal of marriage to my girlfriend, which
I am happy to say she accepted. We very much look forward to visiting
you in the near future and on our anniversary.
Thank
you once again for a wonderful night!
Your
sincerely,
Chris
To
all at the Swingate,
We
just wanted to say thank you for making our day so special, from
the table and room, through the food and service, everything was
perfect!
Thank
You
Deborah
and Andy